Description

VCA Contra Costa Animal Hospital is a trusted, community-centered veterinary practice located in the beautiful town of Moraga, California. As a 1.5 DVM practice supported by a dedicated team of veterinary professionals, we pride ourselves on delivering compassionate, high-quality care to pets and exceptional service to their families.

We are seeking a Hospital Manager who thrives in a collaborative environment, excels at people leadership, and is passionate about operational excellence in veterinary medicine.

The Hospital Manager works in partnership with the Medical Director and Field Leadership to oversee the hospital's business operations, client service experience, staff development, and financial performance. This role requires a balance of strategic thinking, hands-on leadership, and the ability to adapt to a dynamic clinical environment.

Key Responsibilities

Operational & Financial Leadership

• Oversee daily hospital operations to ensure smooth, efficient workflow.
  
• Manage financial performance, including budgeting, forecasting, and P&L oversight.
  
• Implement marketing and promotional strategies to support hospital growth.
  

People & Culture

• Recruit, onboard, and develop hospital staff.
  
• Foster a positive, collaborative, and inclusive team culture.
  
• Provide coaching, conflict resolution, and performance management.
  

Client Experience

• Ensure exceptional customer service standards.
  
• Support client communication, education, and satisfaction initiatives.
  
• Maintain a welcoming, professional environment for clients and pets.
  

Qualifications

• Minimum 3 years of leadership experience, preferably in a medical, service, or veterinary setting.
  
• Strong skills in customer service, personnel management, and financial oversight.
  
• Ability to multitask, prioritize, and remain composed in a fast-paced environment.
  
• High school diploma required; some college education preferred
  

VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is $68,640 to $85,000 This position may also be eligible for other variable pay programs.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com