We're a fast growing Vet software business hell-bent on making a difference to the animal health industry. We setup shop in Frisco, Dallas, Texas back at the start of 2018 and since then we have been on a mission to build an extraordinary North American operation. Thanks to our amazing team of great humans there we can honestly say we have done just that!
So now what? We need an epic Regional Implementation Manager who will manage all operational and administrative aspects of our new Dallas office, driving growth while encouraging staff and customer retention.
Our Dallas operation is a service delivery team, meaning we implement and train customers (both remotely via webinars and on-site in person) to get the best out of ezyVet software. From scoping the customer’s needs, configuring their environment to ‘go live’ and post install training. Our team are project & change managers, trainers and savvy problem solvers. Vets of all shapes and sizes want to run their businesses in the most efficient and profitable way and our Regional Implementation Manager enables our Dallas team to make this to happen though ezyVet.
What’s the role about?
Our Regional Implementation Manager is responsible for all operational and administrative aspects of the ezyVet US office based in Frisco, Dallas, Texas. Charged with safeguarding morale across a high-performance team whilst maintaining good knowledge of our evolving software product is essential. We expect they will be on the tools, a doer not just a talker. They will direct the troops as well as perform remote and onsite implementations on occasion. Applying this knowledge, they will ensure comprehensive induction and training programmes are administered enabling confident and effective implementation specialists. This is the escalation point of contact for all of our US employees and key customers. Leading by example they will contribute to a company culture that challenges, cares for and nurtures the future of its staff and customers.
Some of your key responsibilities
What we're really looking for
With a little kiwi ingenuity and a lot of passion, ezyVet came into existence. A cloud-based, feature rich software solution used by over 1100 Veterinary Practices all around the world. ezyVet is quietly disrupting the global veterinary industry. With customers in over twenty countries, 120+ staff and offices in London, Dallas and Auckland, there’s no better time than now to join the ezyVet journey. ezyVet is growing at a fast pace, no two days are the same and no manual exists that will tell you what to do. If you’re a self-starter, team player and want to be a part of building something great, then we’d love to hear from you.
Reap the rewards of a fast-growing, global company and achieve more than you ever thought possible.
*Your information will be kept confidential according to EEO guidelines.